Online Support

If we can't make it out to your house, or the issue is too small to warrant a trip, we offer a service where we can remotely control your computer. The program we utilize only allows a connection while it is open, and when you approve of the connection.

You can see everything we do, so there is no worry. When we are done, and the program closes, no one else can use this program, so you don't have to worry about "being hacked".

If you have any questions regarding privacy or the security of our remote support program, you can read more here.

In all cases of online support, you must contact us via phone to start the session. Our phone number is (715) 396-1337.

Online support starts at $35 per hour, with any session less than an hour counting as an hour.

 

Remote Support

We offer remote support, where we can log into you computer while off-site to repair, or configure software on your computer. To do this, you need to contact us to set up a session, and click the link below.

Join Support Session »